Legal

Terms of Service

Last Updated: March 25, 2026  ·  FirstPassPA LLC, Michigan

Important: These Terms constitute a legally binding agreement between you and FirstPassPA LLC. By using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

Contents

  1. Acceptance of Terms
  2. Description of Service
  3. Medical and Educational Disclaimer
  4. Account Registration
  5. Subscription Plans and Payment
  6. Intellectual Property
  7. Prohibited Conduct
  8. Third-Party Services
  9. Disclaimer of Warranties
  10. Limitation of Liability
  11. Indemnification
  12. Governing Law and Dispute Resolution
  13. Changes to Terms
  14. Termination
  15. Contact Information

1. Acceptance of Terms

By accessing or using FirstPassPA (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform. These Terms constitute a legally binding agreement between you and FirstPassPA LLC, a Michigan limited liability company ("Company," "we," "us," or "our").

You must be at least 18 years of age to use this Platform. By using the Platform, you represent and warrant that you are at least 18 years old.

2. Description of Service

FirstPassPA is an educational platform designed to assist physician assistant students and healthcare professionals in preparing for the Physician Assistant National Certifying Examination (PANCE) and related assessments. The Platform provides:

FirstPassPA LLC is an independent educational company. We are NOT affiliated with, endorsed by, sponsored by, or approved by the National Commission on Certification of Physician Assistants (NCCPA). Our content is aligned with publicly available NCCPA Content Blueprint information for educational purposes only.

3. Medical and Educational Disclaimer

IMPORTANT — PLEASE READ CAREFULLY: FirstPassPA is an educational tool only.

Use of this Platform does not:

Clinical information presented on the Platform is intended solely for examination preparation purposes. Medical knowledge evolves continuously — always defer to your clinical supervisors, program curriculum, institutional policies, and current evidence-based clinical guidelines in actual patient care situations.

FirstPassPA LLC makes no representation, warranty, or guarantee — express or implied — that use of this Platform will result in passing any examination. Individual results vary significantly based on prior knowledge, study habits, time invested, and other factors entirely outside our control.

4. Account Registration

To access certain features of the Platform, you must create an account. You agree to:

One account per person. You may not create multiple accounts or share your account credentials with others. We reserve the right to terminate accounts that violate this policy without refund.

5. Subscription Plans and Payment

5.1 Free Tier

Free users receive access to three (3) practice questions per day. Free access resets at midnight local time.

5.2 Pro Subscription

Paid subscribers receive unlimited access to all Platform features including unlimited questions, flashcards, timed examinations, AI tutor, and analytics. Pro subscriptions are available on a monthly or annual basis at the rates published on the Platform at the time of purchase.

5.3 Billing

Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected). Payment is processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for all fees incurred.

5.4 No Refunds

ALL PURCHASES ARE FINAL. WE DO NOT OFFER REFUNDS, CREDITS, OR EXCHANGES FOR ANY REASON, including but not limited to: dissatisfaction with the Platform, failure to pass an examination, change of mind, or unused subscription time. This policy applies to both monthly and annual subscriptions.

5.5 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You will retain Pro access through the end of the paid period.

5.6 Price Changes

We reserve the right to change subscription prices at any time. We will provide at least 30 days notice of any price increases. Continued use of the Platform after a price change constitutes acceptance of the new pricing.

6. Intellectual Property

All content on the Platform — including but not limited to questions, explanations, mnemonics, flashcards, software, design, graphics, and text — is owned by FirstPassPA LLC or its licensors and is protected by United States and international intellectual property laws.

You may not:

Violation of this section may result in immediate account termination without refund and may subject you to legal action.

7. Prohibited Conduct

You agree not to:

8. Third-Party Services

The Platform integrates with the following third-party services:

We are not responsible for the practices, content, or availability of any third-party services.

9. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

We do not warrant that: (a) the Platform will be uninterrupted or error-free; (b) any content is accurate, complete, or current; (c) the Platform is free of viruses or other harmful components; or (d) use of the Platform will result in any particular outcome on any examination.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY MICHIGAN LAW, FIRSTPASSPA LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Our total liability to you for any claims arising from your use of the Platform shall not exceed the total amount you paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless FirstPassPA LLC and its members, officers, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit to the Platform.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of the Platform shall first be submitted to good-faith negotiation. If negotiation fails within 30 days, disputes shall be resolved by binding arbitration in Michigan under the rules of the American Arbitration Association. You waive your right to participate in any class action lawsuit or class-wide arbitration.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms.

14. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, without notice and without refund. You may terminate your account at any time by contacting us. Sections 3, 6, 9, 10, 11, and 12 survive termination.

15. Contact Information

FirstPassPA LLC
Email: legal@firstpasspa.com
Website: firstpasspa.com
State of Formation: Michigan